Engage with your visitors quickly whenever you or your team are online. Once users feel satisfied with the resolution, they can end the chat and provide feedback. Post this, the bot seamlessly takes over, ensuring continuous interaction.
Empower your customer service with our 24/7 automated support bot. Simply upload your documents or add your website URL, and the bot is ready to answer visitor queries instantly.
Plus, it's capable of capturing user intent for seamless integration with your existing systems and workflows.
Our bot is designed to intelligently collect leads when it encounters a question it can't answer. It will prompt the visitor for their name and email address, allowing you or your team to follow up later.
Once a human response is initiated, the bot steps back, halting automated responses. The visitor is then notified via email, ensuring a seamless transition between interactions.
Invite your entire team to collaborate on your bot, enhancing its intelligence and efficiency. Each team member can contribute with their unique role and permissions.
Our customization options are truly limitless. Every element of your chatbot and widget, from color schemes and system prompts to translations, can be tailored to your specific needs.
Leverage Chatness API to import your contacts and users in bulk, this combined with Contact Authentication allows you to provide a personalized experience to your visitors.
Authenticate your contacts with Chatness API, enhancing your visitors experience within the widget.
Effortlessly export your contacts to a CSV file or use our API to connect with your existing systems and workflows.
Receive email nofitifications for urgent requests, missed chats and more. Both your team and your visitors are notified keeping everyone in the loop.
Connect your Google Calendar to your bot and allow your visitors to book appointments with you or your team.
Connect your Facebook page to your bot and allow your visitors to chat with you or your team directly from the Facebook Messenger.
Connect your WhatsApp number to your bot and allow your visitors to chat with you or your team directly from WhatsApp.
Connect your Discord server to your bot and allow your visitors to chat with you or your team directly from Discord.